New macOS 10.16, the latest version of Apple's macOS, will officially be available for download on Mac computers in October 2020. It will be unveiled at Apple's WWDC 2020. Big Sur is both 10.16 and 11.0 – it’s official Apple has confirmed that the next major release of macOS, Big Sur, will identify itself as both version 10.16 and 11.0 according to context. This should put the minds of many at rest, and ease any pressure on updating apps and scripts.
[NEWS7604] ESET support of macOS Big Sur (11)
Latest information
We will continue to update this article with the latest information about macOS Big Sur (11) support in ESET products.
macOS Big Sur 11.0.1 (formerly known as macOS 10.16) was released on November 12, 2020.
macOS Big Sur 11.1 was released on December 14, 2020.
ESET security products compatible with macOS Big Sur 11.0.1 are:
- ESET Endpoint Security for Mac 6.10.460.1 and later
- ESET Endpoint Antivirus for Mac 6.10.460.1 and later
- ESET Cyber Security 6.10.460.1 and later
- ESET Cyber Security Pro 6.10.460.1 and later
- ESET PROTECT Cloud Live Installer for Mac 1.0.808.0 and later
- ESET Management Agent
- ESET Full Disk Encryption for Mac
Does it work with Big Sur 11.1 and later?
Yes, ESET products for Mac are compatible with macOS Big Sur 11.1 and later.
Do ESET products for Mac work on Macs with ARM processors?
- ESET Cyber Security and ESET Cyber Security Pro version 6.10.600.0
- ESET Endpoint Antivirus and ESET Endpoint Security version 6.10.900.0
Known issues for the latest version
- An application-specific firewall rule is affecting all traffic over the associated protocol.
For more information about this issue, visit our dedicated knowledgebase article.
Earlier macOS support
If you are not planning on upgrading your Mac to Big Sur, version 6.10 of ESET products fully support macOS 10.12 to macOS 10.15, and all features are functional.
How to keep your computer protected
To keep your computers protected by ESET, we advise you to upgrade your ESET product to version 6.10 before upgrading your computers to macOS Big Sur.
Operating System support
| ESET Product version | macOS 10.15 and earlier support | macOS Big Sur support | Release plan |
|---|---|---|---|
| 6.9 | Full support | Not supported | Released |
| Business - 6.10.300.1 Home - 6.10.333.0 | Full support | Supported - missing features:
| Released |
Home - 6.10.400.1 | Full support | Supported - missing features:
| Released |
Home - 6.10.460.1 | Full support | Supported - missing features:
| Released |
| Full support | Full support Support for Apple M1 chip using Rosetta 2 in addition to existing Intel support | Released on 25 February 2021 | |
| Business - 6.10.900.0 | Full support | Support for Apple M1 chip using Rosetta 2 in addition to existing Intel support | Released on 30 March 2021 |
Mac Os X 10.9 Download
If you have upgraded your Mac to the beta version of macOS Big Sur and you have ESET product version 6.9 and earlier, your computer will not be protected, and you will receive the following message:
Unsupported macOS version
This ESET product does not support your current version of macOS 10.16.
In this case, we recommend that you upgrade your ESET product to version 6.10 and keep it updated to regain the missing features right after their release.
ESMC agent is supported on macOS Big Sur, and you will receive product status in ESMC. However, because ESET products for Mac version 6.9 are not supported on Big Sur, you will receive the following status:
10.16 Mac Os Update
The product is installed but it is not running
Your Macs will display the following message:
Unsupported macOS version
This ESET product does not support your current version of macOS 10.16.
In this case, we recommend that you upgrade your ESET product to version 6.10 and keep it updated to regain the missing features right after their release.
Upgrade ESET endpoint products using one-click action in ESMC 7.
You upgraded your ESET product to version 6.10 on Mac with macOS 10.15 and earlier and upgraded to macOS Big Sur.
System extensions need to be allowed manually. You will receive the following warning dialogs:
For detailed instructions on how to allow system extensions visit our Knowledgebase article: Allow system extensions for your ESET product for Mac.
After allowing system extensions, you will also need to allow full disc access for your ESET product to work correctly. You will receive the following warning dialog:
For detailed instructions on how to allow full disc access visit our Knowledgebase article: Allow full disk access for your ESET product for Mac 6.10 and later.
After allowing system extensions and full disc access, your ESET product is functional.
Due to version 6.10 limitations mentioned earlier in this article, you will also receive notification about the missing functionality.
Going from one macOS to another newer OS is called an upgrade, these do not appear in the App Store Updates page,
The newest OS is Mojave and that can be found in the App Store, Featured section.
To get Mac OS Sierra click on this link, How to upgrade to macOS Sierra - Apple Support
if your Mac can run Sierra it can run High Sierra, you can download it from here, How to upgrade to macOS High Sierra - Apple Support
Your MacBook depending on which model and year may be able to upgrade to Mojave, How to upgrade to macOS Mojave - Apple Support
Before upgrading make a full back up of your Mac. Check with developers of any third party apps that there are updates available so those apps will continue to work in the chosen OS. Also check with manufacturers of printers/ scanners etc that you have to see if there are updated drivers and software so they will continue to function.
Aug 15, 2019 2:45 AM