Problem:
Cisco Anyconnect Cached Credentials Password
A remote user had forgotten their password, so they phoned our Service Desk to get it reset. The user did not have a direct connection to the domain so their cached credentials were still holding the forgoten password preventing the user logging on.
The below is what I did to resolve the issue, it relied upon having a local account or someone elees pre cached credentials the user could log on with. Jntuk r10 4 2 results.
Solution:
Navigate to Configuration → Administrative Tools → GINA/Mac/Linux (Ctrl+Alt+Del). Click Updating Cached Credentials over VPN. Select Enable VPN settings. Select the VPN Provider from the drop-down list. It supports these VPN clients: Fortinet, Cisco IPSec, Cisco AnyConnect, Windows Native VPN, SonicWall NetExtender, Checkpoint EndPoint Connect, and SonicWall Global VPN. You can also configure custom VPN clients to update the cached credentials. This article will give you step-by-step instructions to configure a custom VPN client with.
- As part of my laptop builds I create a local standard user which comes in usful in situtauions like this, I gave the user the details for this recovery user and got them to log on.
- I got them to VPN in using their Cisco Anyconnect Client
- I could now remotly connect to the laptops
- Under Contol Panel => System => Remote settings I enabled Remote Desktop and added the user to the list of user that con connect.
Vpn Password And Username
- On my computer a ran MSTSC and connected to the computer.
- When prompted I entered the users new credentials.
Windows Xp Cached Credentials
- Windows clients only allow a single user to be logged on at a time, I received a couple of prompts informing me my local recovery user was going to be logged out.
- Once my RDP seesion had remotely logged in (updating the cached credentials with the new password) I logged out
- I then asked the user to logon with their new credentials and all was fine
- Finally I remotely connected to the computer and disabled remote dekstop.